This page explains how to request the deletion of your Caspario account and the personal data associated with it.
Last updated : november 2, 2026
Please write to us from the email address associated with your Caspario account, or clearly state it in your message.
Specify the subject of your request: deletion of account and associated personal data.
We will acknowledge receipt and process your request within a maximum of 30 days.
Caspario is a professional tool provided to agricultural cooperatives and merchants. The application does not offer account creation: technical sales accounts are created, and subsequently removed, by your organisation's administrator. There is therefore no "delete my account" button in the application, which is the purpose of this page.
You can send us a deletion request directly at any time, without going through your organisation.
Your account and personal information: name, email address, verification status
Your sessions, including IP addresses and recorded browser identifiers
Your login credentials and associated tokens
Your membership of the organisation and any invitations concerning you
Your conversations with the assistant, as well as any attachments you have sent to it
Farms and plots
Farmers and their contact details
Reports and field records
The organisation's order history
These records belong to the client organisation, which acts as the data controller; Caspario acts only as a data processor. They therefore remain with the organisation after your account is deleted. For any queries regarding these, please contact your organisation's administrator.
Requests are processed within a maximum of 30 days from the date of receipt.
Some data may be retained for longer if required by law; we will inform you of this in our response.
